Terms and Conditions

Introduction

Welcome to outwayholidays.com, operated by Outway Holidays, a tours and travel agency based in Kannur, Kerala. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Definitions

• “Website”: Refers to outwayholidays.com.
• “We,” “Us,” “Our”: Refers to Outway Holidays.
• “You,” “Your”: Refers to the user or customer accessing our website.

2. Booking and Payment

• Booking Process: To book a tour or service, you must complete the booking form on our website and provide accurate information. Your booking is confirmed only after we receive full payment.
• Payment: We accept various payment methods as listed on our website. Full payment must be made at the time of booking unless otherwise specified.
• Cancellation Policy: Cancellations must be made in writing via email. The cancellation charges vary depending on the timing of the cancellation and the specific service booked. Detailed cancellation terms are provided at the time of booking.
• Refund Policy: Refunds, if applicable, will be processed according to our cancellation policy. Refunds will be issued through the original payment method.

3. Travel Documents

• Responsibility: It is your responsibility to ensure that you have valid travel documents, including passports, visas, and any other necessary permits.
• Health Requirements: You are responsible for meeting all health requirements, including vaccinations, and obtaining the necessary documentation.

4. Liability

• Travel Risks: Travel involves inherent risks, and by booking with Outway Holidays, you accept these risks. We are not responsible for any injury, loss, or damage incurred during your trip.
• Third-Party Services: We work with third-party providers such as airlines, hotels, and tour operators. While we carefully select our partners, we are not responsible for their actions, omissions, or services.
• Force Majeure: Outway Holidays is not liable for any delays, changes, or cancellations due to circumstances beyond our control, such as natural disasters, political unrest, or other unforeseen events.

5. Use of Website

• Accuracy of Information: While we strive to provide accurate and up-to-date information on our website, we do not guarantee the completeness or accuracy of the content. We reserve the right to make changes at any time.
• User Conduct: You agree to use our website for lawful purposes only. You are prohibited from using our website in a manner that could damage, disable, or impair our services.
• Intellectual Property: All content on our website, including text, images, logos, and graphics, is the property of Outway Holidays and is protected by copyright laws. You may not reproduce, distribute, or use any content without our express permission.

6. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy.

7. Amendments

Outway Holidays reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms and Conditions regularly.

8. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in Kannur, Kerala.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Outway Holidays
Kannur, Kerala, India
Email: info@outwayholidays.com